LEGAL NOTICE
Anette Maro Art will make every effort to ensure that all information and data contained on this website is correct. However, we cannot guarantee the accuracy, completeness or relevance of the information and data provided, nor can we be held liable in this regard. This also applies to any other websites linked on this website. Anette Maro Art is not responsible for the content of any websites that can be accessed via such links. We explicitly distance ourselves from such content.
Anette Maro Art reserves the right to make changes or additions to the information or data provided without prior notice.
The content of the Anette Maro Art website is protected by copyright. Any information or data may only be reproduced with the prior consent of Anette Maro Art; this applies in particular to the use of texts, excerpts or images.
All information and data, the use of such information, registration on the Anette Maro Art website and all acts, tolerated acts or failures to act in relation to the Anette Maro Art website are subject exclusively to German law. The place of performance and exclusive place of jurisdiction is Dresden.
Design: Anette Maro
TERMS AND CONDITIONS
SECTION 1: GENERAL SCOPE OF APPLICATION:
The following terms and conditions apply to all business relationships between
Manja Seidel (Anette Maro Art)
Görlitzer Straße 23
D-01099 Dresden
and the customer. The valid version of these terms and conditions shall be the one in place at the time the parties enter into the contract.
SECTION 2: CONCLUSION OF CONTRACT:
All contracts shall be concluded exclusively via the online shop. The products and services offered in the shop constitute a non-binding invitation for the customer to submit an offer by placing an order, which the provider shall then be free to accept.
The process for placing an order and entering into a contract via the online shop can be summarised as follows:
- The customer selects a product and the required specifications (size, colour, quantity).
- The customer adds the product to the basket.
- The customer clicks “PROCEED TO CHECKOUT”.
- The customer enters a billing and shipping address.
- The customer chooses a payment method.
- The customer reviews the order and all data provided, making any adjustments that may be required.
- The customer confirms the terms of delivery and payment.
- The customer clicks “BUY”.
- The customer receives an email to confirm that we have received the order.
The contract shall come into effect when the order confirmation is sent.
(1) The works of art presented in the online shop do not constitute a binding offer, but merely a non-binding invitation for the customer to make a request for purchase. The way in which works of art are depicted online may be slightly different to the final products ordered by the customer. In particular, colours cannot be rendered with 100% accuracy for technical reasons.
(2) By making a request to purchase a work of art, the customer shall not be deemed to have submitted a binding offer to enter into a purchase contract.
(3) When a request for purchase is made via the online application, receipt of the request shall be confirmed by email, but this shall not yet mean that the contract has been accepted.
(4) An offer shall be sent by email if and when the goods are available and for sale.
(5) The contract shall then be concluded by means of a written acceptance of the offer that has been sent in advance by email.
SECTION 3: PRICES AND DELIVERY:
(1) All prices indicated on the website are gross prices, including VAT. In the case of special offers, the price offered shall be limited to the special offer. More details can be found in the description of each work of art.
(2) If the customer chooses to have an order shipped by courier, additional shipping costs shall apply. The shipping costs shall depend on the weight of the ordered goods and the shipping method and shall be listed in the offer. For more information, please refer to our terms of delivery.
(3) If the customer chooses to have an order shipped by courier, we shall insure the work of art at its respective value.
(4) Any risks and dangers arising during the shipment of the goods shall be borne by the customer as soon as Anette Maro Art hands over the goods to the courier or customer. Anette Maro Art shall not be held liable if any purchased items are damaged or lost after being handed over for transport. Any claims arising in this respect must be asserted against the courier.
SECTION 4: TERMS OF PAYMENT:
(1) Payment shall be made in advance. The goods shall only be delivered after the payment has been received. Other payment methods include bank transfer and PayPal.
(2) The customer shall receive an invoice for the amount billed.
(3) If no payment is received within 14 days of the parties entering into the contract, Anette Maro shall no longer have an interest in providing the service and shall then exercise her statutory right to withdraw from the contract in accordance with Section 323 (2) No. 2 of the German Civil Code (BGB).
The customer shall only have the following payment options: bank transfer in advance, payment service provider (PayPal), cash payment, or debit or credit card when picking up items in the studio. Anette Maro shall not offer or accept any other payment methods. Once the customer has received an invoice, which shall contain all details required for the bank transfer and shall be sent by email, the invoiced amount must be transferred to the account specified there prior to delivery. An intermediary / payment service provider may be used, enabling the provider and customer to settle the payment between themselves. In such cases, the intermediary / payment service provider shall forward the customer’s payment to the provider. Each intermediary / payment service provider provides more information on their website. The customer shall be obliged to deposit or transfer the invoiced amount to the account specified in the invoice within 10 days of receiving the invoice.
Payment shall be due without deductions from the invoice date. Once the deadline for payment has expired, as determined by the calendar date, the customer shall be deemed to be in arrears without the need for a payment reminder. The customer shall not be entitled to withhold payment, unless such rights are based on the same contractual relationship.
SECTION 5: RETENTION OF TITLE:
We shall retain ownership of the goods until the purchase price has been paid in full. The goods must not be pledged or assigned as security without our written consent.
SECTION 6: COPYRIGHT NOTICE
If any paintings, drawings or illustrations are displayed in public exhibitions, presented in the press or used in television and online media, the author must be named on the work itself or next to it as follows: “©anettemaro.art”.
SECTION 7: RIGHTS OF USE
Section 7: Rights of Use for Graphic Downloads
- We offer our customers graphics and illustrations for download. The extent to which they may be used by the customer depends on the specific licence model that is selected and purchased by the customer during the ordering process.
- The customer may choose between the following licence models:
Simple, temporary right of use
The downloaded graphics / illustrations may be used in print and online media for private and commercial purposes for a limited period of one year from the delivery date. This licence shall not entitle the customer to use the graphics and illustrations for merchandise or promotional items.
Simple, permanent right of use
The downloaded graphics / illustrations may be used in print and online media for private and commercial purposes for an unlimited period of time from the delivery date. This licence shall not entitle the customer to use the graphics and illustrations for merchandise or promotional items.
Unrestricted, exclusive right of use
The downloaded graphics / illustrations may be used in print and online media for private and business purposes for an unlimited period of time from the purchase date. The graphics / illustrations shall be made available on an exclusive basis from the purchase date. This shall be without prejudice to any previously acquired rights of use of third parties or companies. This licence shall not entitle the customer to use the graphics and illustrations for merchandise or promotional items.
The relevant copyrights shall not be affected.
Simple, permanent right of use for merchandise and promotional items
The downloaded graphics / illustrations may be used in print and online media for private and commercial purposes – and for the production of merchandise and promotional items – for an unlimited period of time from the delivery date.
- Whenever graphics / illustrations are used, the following image credits must be placed immediately next to them: ©anettemaro.art.
- Whenever rights of use are granted, this shall be without prejudice to the relevant copyrights.
SECTION 8: WARRANTY:
(1) The customer shall be obliged to check the delivered goods for deviations in quality as soon as they are received and to report any complaints in writing within 14 working days; otherwise, the customer shall not be able to assert any warranty claims.
(2) When making a complaint, the customer must prove the date of purchase with an invoice. The warranty shall not cover any defects caused by transport, improper handling, changes to delivered items or natural wear and tear. The customer shall be responsible for proving that all criteria are met for a claim.
(3) No complaints shall be accepted for customary or minor, technically unavoidable deviations in quality, colour, size, print or design.
(4) The seller shall be entitled to deliver multiple replacements or to make repairs.
SECTION 9: RIGHT OF CANCELLATION:
(1) Cancellation policy
a) Notice of cancellation:
You can revoke your declaration of intent to enter into a contract – without stating your reasons for doing so – within 14 days by submitting a notice of cancellation in text form (e.g. letter, fax, email) or, if the item is delivered to you within this period, by returning it. The cancellation period will begin once you have received this cancellation policy in text form, but not before you have received the goods (or, in the case of recurring deliveries of similar goods, not before you have received the first partial delivery) and not before we have provided the information we are obliged to provide under Section 2 of Article 246 of the Introductory Act to the German Civil Code (EGBGB) in conjunction with Section 1 (1) and (2) EGBGB or before we have performed our obligations under the first sentence of Section 312g (1) BGB in conjunction with Section 3 of Article 246 EGBGB. Your cancellation will be considered timely if you submit your notice of cancellation or send off the item within the specified period.
Please address your notice of cancellation to:
Manja Seidel
Görlitzer Straße 23
D-01099 Dresden
Tel.: +49 170 4777 323
b) Consequences of cancellation:
If you effectively cancel the contract, the goods and consideration received by both parties must be returned alongside any benefits derived from them (e.g. interest). If you cannot return the items and any benefits derived from them (e.g. benefits of use), or if you can only do so in part or in a deteriorated condition, you must compensate us for the relevant value. You will only owe compensation for any deterioration of the items and for any benefits derived from them if the benefit or deterioration is caused by handling the items in a manner that goes beyond the mere examination of their properties and functions. “Examining their properties and functions” means testing and trying out the goods, as is possible and customary in a brick-and-mortar shop.
Any items that can be shipped as a parcel will be returned at our risk. The usual costs of returning the items will be borne by you if the delivered goods are those contained in the order and the price of the items to be returned does not exceed 40 euros or, if the price of the items exceeds this amount, if you have not yet paid the consideration or made a contractually agreed partial payment at the time of cancellation. Otherwise, the return will be free of charge for you. Any items that cannot be shipped as a parcel will be collected from you. Any obligations to refund payments must be met within 30 days. This period will begin for you when you submit your notice of cancellation or send off the relevant items, and for us when we receive your notice of cancellation or items.
End of cancellation policy
(2) You cannot cancel any contracts for works of art that are produced according to your specifications or that are not suitable for return due to their nature.
(3) The goods to be returned must be properly packaged. You will be charged for any transport damage caused by improper packaging. Only the original packaging or equivalent packaging will be deemed proper.
SECTION 10: CONFIDENTIALITY:
All customer data shall be treated confidentially and shall not be passed on to third parties. It shall only be made available for internal use.
SECTION 11: FINAL PROVISIONS:
(1) If the contractor is a merchant, a legal person incorporated under public law or an investment fund incorporated under public law, our registered office shall be the exclusive place of jurisdiction for any disputes arising from the contract. The same shall apply if the customer does not have a general place of jurisdiction in Germany or if the customer’s domicile or habitual residence is unknown at the time the lawsuit is filed.
(2) Any side agreements, assurances of product properties or contractual amendments must be made in writing. This written form requirement may only be waived by means of a written agreement.
(3) If individual provisions of the contract concluded with the contracting party, including these terms and conditions, prove to be wholly or partially ineffective, this shall have no bearing on the validity of the remaining provisions. In such cases, the wholly or partially ineffective provision shall be replaced by a clause that best reflects the economic sense and purpose of the ineffective provision.
PRIVACY POLICY
A Name and address of the controller
The “controller”, as defined in the General Data Protection Regulation (GDPR) and other national data protection laws applicable in the Member States of the European Union, as well as other data protection regulations, is:
Anette Maro Art
Ms Manja Seidel
Görlitzer Straße 23
D-01099 Dresden
Tel.: +49 170 4777 323
Email: mail@anettemaro.art
www.anettemaro.art
B General information on data processing
1. Scope of data processing
We will generally only process your personal data if this is necessary to provide a functioning website, as well as our content and services. We will generally only process your personal data with your consent. An exception will apply in cases where it is objectively impossible to obtain your prior consent and the data processing is permitted by law.
2. Legal basis for the processing of personal data
If you consent to the processing of your personal data, the legal basis will be point (a) of Art. 6 (1) GDPR. If your personal data is processed for the performance of a contract to which you are party, the legal basis will be point (b) of Art. 6 (1) GDPR. This also applies to any data processing required when taking steps prior to entering into a contract. If data processing is necessary for us to comply with our legal obligations, the legal basis will be point (c) of Art. 6 (1) GDPR. If data processing is necessary to protect the vital interests of data subjects or any other natural persons, the legal basis will be point (d) of Art. 6 (1) GDPR. If data processing is necessary to safeguard our legitimate interests or those of a third party – and these interests are not outweighed by your own interests and fundamental rights and freedoms – your personal data will be processed on the basis of point (f) of Art. 6 (1) GDPR.
3. Storage and deletion of data
Your personal data will be deleted or blocked as soon as it is no longer required for the purpose for which it was originally stored. However, your personal data may be stored beyond this period if this is stipulated by EU law or national legislation through EU regulations, laws or other provisions that are legally binding for the controller. Your data will then be deleted or blocked at the end of the retention period stipulated by such regulations, unless your data has to be stored beyond the statutory period for the purpose of entering into or performing a contract.
C Provision of our website and creation of log files
1. Description and scope of data processing
Whenever you access our website, our system will automatically collect information and data from your computer system. This includes information on your browser type and version, your operating system, your Internet service provider, your IP address, the date and time of access, the web pages from which your system is redirected to our website and the web pages accessed by your system via our website.
This data will be stored in our system’s log files. However, this does not include your IP addresses or any other data that may allow you to be identified as a user. This data will not be stored together with any other personal data concerning you.
2. Legal basis for storage
We will temporarily store this data on the basis of point (f) of Art. 6 (1) GDPR.
3. Purpose of data processing
Your IP address must be temporarily stored by the system to enable the website to be delivered to your computer. For this purpose, your IP address will be stored for the duration of the session. For this reason, we have a legitimate interest in data processing in accordance with point (f) of Art. 6 (1) GDPR.
4. Retention period
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was originally collected. The data collected to provide our website will be deleted at the end of each session.
5. Right to object
As the collection and storage of data in log files is absolutely necessary to operate our website, you cannot object to this.
D Technically necessary cookies
1. Description and scope of data processing
Our website uses technically necessary cookies. A “cookie” is a text file that is saved on your computer through or by your web browser. If you access certain pages of our website, a cookie may be saved on your operating system.
This cookie will contain a string of characters, enabling your browser to be uniquely identified if you ever revisit our website. We use cookies to create a more user-friendly website. Some features of our website will only work if your browser can still be identified after changing from one page to another. The user data collected by technically necessary cookies will not be used to create user profiles.
2. Legal basis for data processing
The legal basis for the processing of personal data using cookies is point (f) of Art. 6 (1) GDPR.
3. Purpose of data processing
We use technically necessary cookies to make our website easier to use. We would not be able to offer certain features of our website without the use of those cookies. The relevant features will only function if your browser is still recognised after you change from one page to another. For this reason, we have a legitimate interest in data processing in accordance with point (f) of Art. 6 (1) GDPR.
4. Retention period, right to object and deletion of cookies
As the cookies will be stored on your computer, the only way you can disable or restrict cookies is by changing your browser settings yourself.
You can delete saved cookies at any time. This can also be done automatically. If you disable cookies, however, you might not be able to fully use all the features of our website.
E Email contact
1. Description and scope of data processing
We have provided an email address on our website so that you can contact us. If you do this, we will store any personal data you provide in your emails. This data will not be passed on to third parties; it will only be used to process our correspondence with you.
2. Legal basis for data processing
Any data provided in your emails will be processed on the basis of point (f) of Art. 6 (1) GDPR. If the aim of our email correspondence is to enter into a contract, the additional legal basis for processing will be point (b) of Art. 6 (1) GDPR.
3. Purpose of data processing
We will only ever process any personal data provided in your emails for the purpose of processing our correspondence with you. We have a legitimate interest in this form of data processing.
4. Retention period
Your data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected (i.e. when our conversation is over). Our conversation will be considered over when the circumstances suggest the matter has been conclusively clarified.
5. Right to object
You may object to the storage of your personal data at any time. If you would like to exercise your right to object, please send an email to the following address: info@sourkrauts.de. In you do this, any personal data stored over the course of our communication will be deleted. However, we will then be unable to continue our conversation.
F Rights of data subjects
If your personal data is ever processed, you will be a “data subject”, as defined in the GDPR, and may exercise the following rights against the controller:
1. Right of access
You may ask us, as the controller, to confirm whether we are processing your personal data. If we are processing your data, you may ask us to provide the following information:
(1) the purposes of processing;
(2) the categories of personal data concerned;
(3) the recipients or categories of recipient to whom your personal data has been, is being or will be disclosed;
(4) the period for which your personal data will be stored or, if exact information cannot be provided, the criteria used to determine this period;
(5) the right to request the rectification or erasure of your personal data or the restriction of data processing, or the right to object to such processing;
(6) the right to lodge a complaint with a supervisory authority;
(7) any available information regarding the source of the data if it was not collected directly from you; and
(8) the possible use of automated decision-making, including profiling, as described in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for you.
You have the right to obtain information as to whether your personal data is being transferred to a third country or international organisation. If your personal data is being transferred to a third country or international organisation, you have the right to be informed of the appropriate safeguards for such transfers pursuant to Art. 46 GDPR.
2. Right to rectification
You may ask us, as the controller, to rectify or supplement the personal data we are processing if any of your personal data is incorrect or incomplete. We must rectify the data without undue delay.
3. Right to the restriction of processing
You may ask us to restrict the processing of your personal data under the following circumstances:
(1) if you dispute the accuracy of your personal data for a period that allows us to verify its accuracy;
(2) if the processing is unlawful but you oppose the erasure of your personal data and request the restriction of its use instead;
(3) if we no longer need your personal data for the purposes of processing, but you require the data for the establishment, exercise or defence of legal claims; or
(4) if you have objected to processing in accordance with Art. 21 (1) GDPR pending verification as to whether our legitimate interests override your own.
If the processing of your personal data has been restricted, it will only be processed (with the exception of storage) with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the Union or a Member State.
If data processing has been restricted in any of the circumstances described above, we will inform you before the restriction of processing is lifted.
4. Right to erasure
a) Obligation to erase personal data
You may ask us to erase your personal data without undue delay; we will then be obliged to immediately erase your personal data, provided one of the following grounds applies:
(1) Your personal data is no longer required for the purposes for which it was collected or otherwise processed.
(2) You withdraw your consent on which the processing is based according to point (a) of Art. 6 (1) GDPR or point (a) of Art. 9 (2) GDPR, and there are no other legal grounds for the processing.
(3) You object to processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate grounds for processing, or you object to processing in accordance with Art. 21 (2) GDPR.
(4) Your personal data has been unlawfully processed.
(5) Your personal data has to be erased to comply with a legal obligation under Union law or the laws of an EU Member State to which we are subject.
(6) Your personal data has been collected in relation to the services provided by information societies described in Art. 8 (1) GDPR.
b) Notification of third parties
If we have made your personal data public and are obliged to erase it in accordance with Art. 17 (1) GDPR, we will consider the available technology and implementation costs and take reasonable steps, including technical measures, to inform any other controllers processing the personal data that you have requested the erasure of all links to such personal data and the destruction of any copies and replications thereof.
c) Exceptions
You will not have a right to erasure if the processing is necessary (1) to exercise the right of freedom of expression and information;
(2) to comply with a legal obligation which requires processing under Union or Member State law to which we are subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in us;
(3) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Art. 9 (2) GDPR and Art. 9 (3) GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 (1) GDPR, provided the right referred to in point a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
(5) for the establishment, exercise or defence of legal claims.
5. Right to information
If you have asserted your right to rectification, erasure or the restriction of processing against us, as the controller, we will be obliged to inform all recipients of your personal data about the rectification or erasure of the data or the restriction of processing, unless this proves impossible or involves an unreasonable degree of expense or effort. You have the right to ask us to inform you about such recipients.
6. Right to data portability
You have the right to receive any personal data you have provided to us in a structured, commonly used and machine-readable format.
You also have the right to transmit this data to another controller without any hindrance from us, provided:
(1) the processing is based on consent pursuant to point (a) of Art. 6 (1) GDPR or point (a) of Art. 9 (2) GDPR or on a contract pursuant to point (b) of Art. 6 (1) GDPR; and
(2) your data is being processed by automated means.
In exercising your right to data portability, you may also have your personal data transferred directly from one controller to another, provided this is technically feasible and does not impair the rights and freedoms of others.
The right to data portability does not apply to any processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
7. Right to object
You may always object, on grounds relating to your particular situation, to any processing of your personal data based on point (e) or (f) of Art. 6 (1) GDPR, including any profiling based on those provisions. We will then only continue to process your personal data if we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or if your personal data is processed for the establishment, exercise or defence of legal claims. If your personal data is being processed for direct marketing, you may always object to the processing of your personal data for such purposes, including any profiling related to such direct marketing. If you object to processing for direct marketing, we will no longer process your personal data for such purposes. Notwithstanding the provisions set forth in Directive 2002/58/EC, you may exercise your right to object by automated means through information society services that use technical specifications.
8. Right to withdraw consent to data processing
You have the right to withdraw your consent to data processing at any time. If you withdraw your consent, this will not affect the lawfulness of any data processing performed on the basis of your consent up to that point.
9. Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which may produce legal effects concerning you or which may adversely affect you in a similarly significant way. This does not apply if the decision-making
(1) is necessary for us to enter into and perform a contract with you;
(2) is authorised by Union law or the Member State legislation to which we are subject and which also lays down suitable measures for safeguarding the rights, freedoms and legitimate interests of data subjects; or
(3) is carried out with your explicit consent.
However, any such decisions must not be based on the special categories of personal data specified in Art. 9 (1) GDPR, unless the provisions of point (a) or (g) of Art. 9 (2) GDPR apply and appropriate measures have been taken to safeguard your rights, freedoms and legitimate interests. In the cases outlined in points (1) and (3), we will take appropriate measures to safeguard your rights, freedoms and legitimate interests, at least the right to obtain human intervention from us, to express your point of view and to contest the decision.
10. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority – particularly in the Member State of your habitual residence, place of work or place of the alleged infringement – if you believe that the processing of your personal data constitutes a violation of the GDPR.
The supervisory authority that receives your complaint will then inform you about the progress and outcome of your case, including the possibility of a judicial remedy in accordance with Art. 78 GDPR.
Information on data processing with Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the controller responsible for data processing on this website is based outside of the European Economic Area (EEA) or Switzerland, data processing with Google Analytics will be carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to collectively as “Google”.
Google Analytics uses “cookies”; these are text files that will be saved on your computer, enabling us to analyse your use of the website. The information generated by cookies on your use of this website (including your truncated IP address) will usually be transferred to a Google server in the USA and stored there.
Google Analytics is only ever used on this website with the “anonymizeIp()” extension. This extension will ensure that your IP address will be truncated and anonymised; as a result, we will not be able to identify you personally. Google will truncate your IP address within Member States of the European Union or the European Economic Area before transferring it to the USA. Your full IP address will only be transmitted to a Google server in the USA and truncated there in exceptional cases. The IP address transmitted by your browser via Google Analytics will not be merged with any other Google data.
Google will use this information on our behalf to analyse your use of the website, to compile reports on website activities, and to provide us, as the website operator, with other services related to the use of this website and the Internet. This will be done on the basis of point (f) of Art. 6 (1) GDPR; we have a legitimate interest in optimising our website, analysing the use of our website and tailoring our content to users’ needs. Your interests will be adequately safeguarded through pseudonymisation.
Google LLC has established standard contractual clauses to ensure an adequate level of data protection. The data sent and linked to cookies, user IDs or advertising IDs will be automatically deleted after 50 months. Any data that has reached the end of its retention period will be automatically deleted once a month.
You can prevent Google Analytics from collecting your data by changing your cookie settings for this website. You can also object to the collection and storage of your IP address and the data generated by cookies at any time with future effect. To do this, you should download and install the following browser plug-in: https://tools.google.com/dlpage/gaoptout.
You can prevent Google Analytics from collecting data on this website by clicking on this link. This will install an opt-out cookie to prevent your data from being collected when you visit our website in the future.
For more information on how Google will use your data, how to change your settings and how to object to data processing, please refer to Google’s privacy policy (https://policies.google.com/privacy) and Google’s ad settings (https://adssettings.google.com/authenticated).
reCAPTCHA
We use reCAPTCHA, a service provided by Google LLC (“Google”), to protect enquiries sent via our online forms. This service helps us check whether data is entered in our forms by a human or improperly by an automated programme. As part of this process, Google will receive your IP address in addition to any other data it requires to provide the reCAPTCHA service. For this purpose, your responses will be sent to Google and used there. However, Google will truncate your IP address within Member States of the European Union or the European Economic Area before transferring it to the USA. Your full IP address will only be transmitted to a Google server in the USA and truncated there in exceptional cases. Google will use this information on our behalf to analyse your use of our services. The IP address transmitted by your browser via reCAPTCHA will not be merged with any other Google data. This data will be handled in accordance with Google’s own privacy policy, which can be found here: https://policies.google.com/privacy?hl=de
CANCELLATION POLICY
SECTION 9: RIGHT OF CANCELLATION:
(1) Cancellation policy
a) Notice of cancellation:
You can revoke your declaration of intent to enter into a contract – without stating your reasons for doing so – within 14 days by submitting a notice of cancellation in text form (e.g. letter, fax, email) or, if the item is delivered to you within this period, by returning it. The cancellation period will begin once you have received this cancellation policy in text form, but not before you have received the goods (or, in the case of recurring deliveries of similar goods, not before you have received the first partial delivery) and not before we have provided the information we are obliged to provide under Section 2 of Article 246 of the Introductory Act to the German Civil Code (EGBGB) in conjunction with Section 1 (1) and (2) EGBGB or before we have performed our obligations under the first sentence of Section 312g (1) BGB in conjunction with Section 3 of Article 246 EGBGB. Your cancellation will be considered timely if you submit your notice of cancellation or send off the item within the specified period.
Please address your notice of cancellation to:
Manja Seidel
Görlitzer Straße 23
D-01099 Dresden
Tel.: +49 170 4777 323
b) Consequences of cancellation:
If you effectively cancel the contract, the goods and consideration received by both parties must be returned alongside any benefits derived from them (e.g. interest). If you cannot return the items and any benefits derived from them (e.g. benefits of use), or if you can only do so in part or in a deteriorated condition, you must compensate us for the relevant value. You will only owe compensation for any deterioration of the items and for any benefits derived from them if the benefit or deterioration is caused by handling the items in a manner that goes beyond the mere examination of their properties and functions. “Examining their properties and functions” means testing and trying out the goods, as is possible and customary in a brick-and-mortar shop.
Any items that can be shipped as a parcel will be returned at our risk. The usual costs of returning the items will be borne by you if the delivered goods are those contained in the order and the price of the items to be returned does not exceed 40 euros or, if the price of the items exceeds this amount, if you have not yet paid the consideration or made a contractually agreed partial payment at the time of cancellation. Otherwise, the return will be free of charge for you. Any items that cannot be shipped as a parcel will be collected from you. Any obligations to refund payments must be met within 30 days. This period will begin for you when you submit your notice of cancellation or send off the relevant items, and for us when we receive your notice of cancellation or items.
Exclusion or premature expiry of the right of cancellation
You cannot cancel any contracts for the delivery of goods that are not prefabricated and whose production is influenced by individual aspects that are selected or determined by you or that are uniquely tailored to your personal needs.
Likewise, you cannot cancel any contracts for works of art that are produced according to your specifications or that are not suitable for return due to their nature. Your right of cancellation will expire in such cases.
Limited right of cancellation
If you order digital content, you will have a limited right of cancellation: We may come to a prior agreement to stipulate that your right of cancellation will expire if we perform the contract. This means that you will lose your right to cancel the contract as soon as we make the graphics or images available for you to download.
An arrangement like this may be made, for example, if the following content is offered for download or streaming: graphics and motifs for download.
(3) The goods to be returned must be properly packaged. You will be charged for any transport damage caused by improper packaging. Only the original packaging or equivalent packaging will be deemed proper.
SECTION 10: CONFIDENTIALITY:
All customer data shall be treated confidentially and shall not be passed on to third parties. It shall only be made available for internal use.
SECTION 11: FINAL PROVISIONS:
(1) If the contractor is a merchant, a legal person incorporated under public law or an investment fund incorporated under public law, our registered office shall be the exclusive place of jurisdiction for any disputes arising from the contract. The same shall apply if the customer does not have a general place of jurisdiction in Germany or if the customer’s domicile or habitual residence is unknown at the time the lawsuit is filed.
(2) Any side agreements, assurances of product properties or contractual amendments must be made in writing. This written form requirement may only be waived by means of a written agreement.
(3) If individual provisions of the contract concluded with the contracting party, including these terms and conditions, prove to be wholly or partially ineffective, this shall have no bearing on the validity of the remaining provisions. In such cases, the wholly or partially ineffective provision shall be replaced by a clause that best reflects the economic sense and purpose of the ineffective provision.
1 Applies to deliveries to the following country: Germany. For delivery times for other countries and more information as to how our delivery dates are calculated, please refer to our terms of payment and delivery.
2 incl. VAT.